
Documentation Executive
4 days ago
**Job Title**: Documentation Executive (Study Abroad )
**Company**: Medcity International Overseas Corporation
**Industry**: Study Abroad
**Job Location**: Kottayam
**Job Type**: Full Time, On-site
**Key areas of responsibility**
**Admission Documentation**:
- Maintain up-to-date knowledge of admissions timelines, criteria, and program offerings across countries such as the USA, UK, Canada, Australia, and Europe.
**Documentation and Compliance**
- Ensure confidentiality and compliance with data protection laws and institutional policies.
**Visa Processing**:
- Review and verify all visa-related documentation for accuracy and compliance with immigration guidelines.
- Keep current with changes in visa regulations and immigration policies.
**Customer Service and Relationship Management**:
- Build and maintain strong relationships with students and their families by providing accurate, timely support.
- Conduct informational sessions, webinars, and workshops on study abroad opportunities and visa processes.
- Collaborate with internal departments, university partners, and external vendors (e.g., translation agencies, financial consultants).
**Visa Targets**
Having the best knowledge of all study abroad destinations, programs, eligibility requirements, culture, rules and regulations of various countries, etc. can help in achieving goals easily.
**Calls & Follow-ups**
Follow-ups on a timely basis for the assigned files to make the results better and have strong relationships.
**Record Keeping & Report**
Prepare daily, weekly, monthly reports and update the sheet regularly
Keep a record of information, client data, course details, fee structure, website information (bookmarks), etc for timely references
**Research & Update Knowledge**
It is important to stay updated with the latest trends and challenges, intakes opened/closed, new services and offers, etc.
Learn about the study abroad industry, competitors, market, business updates and strategies that fit better towards your goals
**Participation & Support**
Participate in all major events hosted or initiated by the respective branch. This can be related to a Webinar, In-house Expo, Seminar, Delegate Meeting, Training Session, Discussions etc.
**Team / Branch Meetings**
Daily, Weekly, and Monthly meetings will be happening at regular intervals. Always be prepared to discuss the status of the work, plans, and initiatives.
**Qualifications and Skills**:
- Bachelor’s degree (preferably in Education, International Relations, or a related field).
- 1-3 years of experience in study abroad counseling, admissions, or visa processing.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Proficiency in MS Office and CRM software.
- Ability to multitask and handle pressure during peak admission seasons.
**Work Location**: In person, Kottayam
**Job Type**: Full-time
**Salary**:_**Based on Experience & Interview Assessment**_
Pay: ₹15,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Expected Start Date: 09/06/2025
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