Back Office Executive

3 days ago

Thane, India Inwinteck Pvt Ltd Full time

**IT VENDOR MANAGEMENT**

**Job description**

**Designation**: IT Vendor Management

**Job description**:
**Soft skills/experience**
- Working knowledge of Microsoft Word and Excel.
- A clear and professional telephone manner.
- Good written and oral communication
- Fluent English Communication
- Good co-ordination skill
- Following engineer for closure
- Communicating with clients and customers about their experience with our service.
- Identifying vendors providing manpower support for our business calls

**Technical & Vendor management Desired skills/experience - Will be trained**

Co - ordination with field team, Vendors and Client for Issue resolution.

Enrolling and certifying engineers as per client’s requirement

Maintaining database as per contractual agreement with Engineers/ Vendors

Monitoring and updating the performance of the vendor

Regular reviews for charges, certification and availability for on call support

Support to our help desk team for immediate availability of resource in the required location

Coordinating with vendor and our help desk team for service to the client

**Qualification**: Any IT / Non IT Graduation

**Experience**:

- Should have at least 1-2 years experience in Helpdesk dispatch module and vendor management

**Gender**: Male & Female

**Shift**: Day Shift & Night Shift(Saturday & Sunday Fixed off)

Night Shift

Note: Laptop Ownership - 3 Months (Probation Period)

**Salary**: 10000 to 20000

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹120,000.00 - ₹200,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time

Schedule:

- Morning shift
- Night shift

Ability to commute/relocate:

- Thane, Thane - 400604, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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