
Customer Care Executive
4 days ago
**Responsibilities**:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Customer Support Executive
**Requirements**:
Excellent interpersonal and written and oral communication skills.
Computer skills.
**Job Types**: Full-time, Fresher
**Salary**: ₹13,679.00 - ₹19,785.00 per month
Jadwal:
- Day shift
Tunjangan:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
Upah Tambahan:
- Joining bonus
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
**Speak with the employer**
+91-XXXXXXXXXX
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