Optical Sales Assistant

3 days ago

Salem, India BOMBAY OPTICAL & CO Full time

**Key Responsibilities**:

- **Customer Service**:

- Greet and assist customers in a friendly and professional manner.
- Help customers select eyewear based on their needs, preferences, and budget.
- Provide information on frame styles, lenses, and coatings.
- Answer customer inquiries regarding eye care, product features, and eyewear maintenance.
- **Sales and Product Knowledge**:

- Demonstrate knowledge of eyewear products, including different frame materials, lens types, and optical technology.
- Assist customers in trying on glasses, ensuring a good fit, and offering style recommendations.
- Meet sales targets by promoting sales and suggesting complementary products.
- Process transactions accurately and efficiently.
- **Optical Equipment and Inventory**:

- Maintain stock levels and ensure the showroom is organized and well-presented.
- Help manage inventory, including restocking shelves, organizing displays, and assisting with orders.
- Ensure frames and lenses are in good condition and display products effectively.
- **Administrative Support**:

- Maintain customer records and update prescription information accurately.
- Assist in preparing eyewear orders for customers.
- Support the optical team with administrative duties, including managing invoices and payment processing.
- **After-Sales Support**:

- Provide customers with information on eyewear care and maintenance.
- Assist with repairs, adjustments, and fitting of glasses as required.
- Follow up on customer orders and ensure timely delivery or collection.
- **Compliance and Health Standards**:

- Adhere to health and safety guidelines in the store.
- Follow all company procedures regarding patient confidentiality and data protection.

**Skills and Qualifications**:

- Strong communication and interpersonal skills.
- Knowledge of optical products and trends is an advantage.
- Sales-driven with a customer-focused approach.
- Ability to work well in a team and independently.
- Attention to detail and organization.
- Previous retail or customer service experience is preferred, though not mandatory.
- Basic computer skills to manage customer records and sales systems.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 06/01/2025

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