Executive-service

1 week ago

Pune Maharashtra, India crutz leela Full time

The Service Executive is responsible for providing exceptional customer service, managing client interactions, and resolving service issues to ensure a high level of customer satisfaction.

This role involves handling inquiries, processing requests, and coordinating with various departments to deliver efficient and effective service solutions.

**1) Customer Interaction**
- Act as the primary point of contact for customers, addressing their inquiries, concerns, and requests promptly and professionally.
- Provide information about products, services, and company policies to customers.

**2) Issue Resolution**
- Act as the primary point of contact for customers, addressing their inquiries, concerns, and requests promptly and professionally.
- Provide information about products, services, and company policies to customers.

**3) Service Management**
- Process customer orders, requests, and transactions accurately and in a timely manner.
- Monitor and track service delivery to ensure it meets or exceeds customer expectations.
- Invoice submission and payment follow up.

**4) Record Keeping**

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

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