Srm - Business Associate - Sept 2025

Our mission is to bring AI-driven solutions to industries that have long lagged in technological adoption. Through our AI Agent, we empower compliance-regulated businesses to scale efficiently, improving customer outcomes while driving significant operational transformation. This hands-on leadership role is pivotal to driving our success and establishing compliance not only in North America but also in the South American market.

Backed by top-tier Silicon Valley investors, seasoned advisors, and mentors from UC Berkeley, Google, and Amazon, we’re shaping an industry-defining product. Inspired by the recent IPO of ServiceTitan, we are well-positioned to become the next major player in compliance-regulated industries.

As a **Sales Development Representative - Intern,**you will actively contribute to projects, work closely with a mentor and senior leadership, and gain significant experience in working directly with high-velocity growth teams and exciting real-world software engineering experience.

**Why should you join the ZenTrades Clan?**

This is an opportunity to be part of the blitz-scaling team that’s shaping an industry's narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At ZenTrades, we aren’t a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes that will assist with growth. We encourage you to challenge our status quo. We value creativity, hard work, initiative, and radical ideas above all else.

**=What is in store for you?**
- A role where you work directly with our founders or leadership team to help them build and grow the company
- Be a part of a company that is doing something really amazing & redefining stuff
- Learn and grow far beyond your current horizon
- Coordinate with all the teams to build strategic partnerships, design go-to-market strategies, and establish key business opportunities. Basically, establish and track progress across multiple projects ( OKRs, etc.)
- Pick up special projects which align with the key priorities at different times.
- Work on cutting-edge technologies and products that are redefining how the home services industry operates in the North American market
- Make a splash in a multi-billion-dollar SaaS industry
- Learn & Grow far beyond your current horizon
- A start-up culture that you'd cherish forever in your work life

**Day-to-day responsibilities will include**
- Understand client needs and present ZenTrades’ solutions.
- Establish and nurture client relationships.
- Follow up with prospects to keep them engaged.
- Schedule meetings or demos with potential clients

**You will fit right if you have**:

- Skills: Exceptional verbal and written communication, strong listening skills. Disciplined in cold calling, organized, and diligent in follow-ups.
- Preferred BTech undergraduate degree.
- Possess strong written and verbal communication skills.
- Sound business judgment, including the ability to handle sensitive and highly confidential information.

Professional temperament, including the ability to remain calm under difficult circumstances. Can-do attitude or can hustle
- Time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment
- Good data analytics skills/presentation
- Excellent attention to detail, accuracy and quality
- Excellent command of MS Office and Google Workspace
- Strong analytical skills and attention to detail
- Adaptable and flexible to changing circumstances and needs of the role, including flexibility in working hours -depending upon the organization's needs at different locations and time zones
- You are an entrepreneur at heart, i.e., you are not only excited about startups but also really understand what it is like to work in one.
- You believe in taking end-to-end ownership of things
- You do not shy away from going above and beyond the traditional growth paths
- Should possess strong problem-solving skills and critical thinking