Customer Care Executive

2 weeks ago

Vadodara, India Swago Full time

Open Position: Customer care executive

Job Role:
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.

**Job Description**:

- Provide accurate, valid, and complete information by using the right methods/tools
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Collaborate with team members, and customer service teams to ensure a superior customer experience.
- Follow the company’s communication procedures, policies, and guidelines at all times
- Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.

Minimum Qualifications & Requirements:

- 12th passed out are considered
- Freshers are also considered
- basic English, Hindi and Gujarati

**Salary**: INR (Per month)

13 k to 18 k

Working mode: Work from Office

Location: Manjalpur Vadodara Gujarat

Kirti Plaza Nr. Pramukh Prasad Cross Roads, Manjalpur, Vadodara, Gujarat

**Salary**: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English, Hindi (preferred)
- English (preferred)

Work Location: In person

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