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Restaurant Steward
3 weeks ago
**Main Duties**
**Customer Service**
- Ensures the delivery of brand promise and provides exceptional guest service at all times.
- Provides excellent service to internal customers in other departments as appropriate.
- Maintains positive guest and colleague interactions with good working relationships.
- Establishes a rapport with guests maintaining good customer relationships.
- Operational
- Ensures that brand standards have been executed each time a task is performed.
- Works closely with other employees in a supportive and flexible manner, focusing on the overall success and the satisfaction of Restaurant’s guests.
- Works in a supportive and flexible manner with other departments.
- Maintains par stocks of all equipment and guest supplies as required.
- Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures.
- Presents menu, answers enquiries and makes suggestions regarding food, beverage and service to restaurant guests if required.
- Clears and resets counters or tables at conclusion of each course.
- Verifies cash received ensuring only genuine money been collected.
- Verifies all credit cards presented by guest before to validity of the card.
- Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
- Have a thorough knowledge and understanding of all food and beverage items in the menu
**Other Duties**
- Ensures high standards of personal presentation and grooming.
- Responds to changes in the Food and Beverage function as dictated by the industry, company and Restaurant.
- Attends training sessions and meetings as and when required.
- Carries out any other reasonable duties and responsibilities as assigned.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Flexible shift
- Night shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Lullanagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- italian reataurant steward: 1 year (required)