Receptionist

3 days ago

Garia Kolkata West Bengal, India Angeldoc Healthcare Pvt Ltd Full time

**Please read all the criteria before applying.**

**Role-Receptionist/Front Office Executive**

Functional Area
- Front Office

Employment Type
- Full Time, Permanent

Role Category
- Administration

Education: B. Com in Any Specialization, B. A in Any Specialization, B.Sc. in Any Specialization

Experience-1-5years

Gender
- Female

Age
- 20-30years

Shift Timings
- 6am-3pm and 3pm-11pm

**Location
- Patuli Township, New Garia, Garia, Kolkata, West Bengal. Ability to commute/relocate: Kolkata: Reliably commute or planning to relocate before starting work (required).**

**Company Overview**: Angeldoc Healthcare is a one-stop solution to your different primary & preventive care needs. We have a virtual and mobile-based platform that will bring all the healthcare related services under one umbrella that benefits both patients and healthcare service providers. It aims to create a Digital Platform which will act as a ONE STOP DESTINATION for all the healthcare needs of its clients.

**Roles and Responsibilities**
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.

**Key Skills**
- Phone answering
- Resistance to stress
- Active Listening
- Good communication skills
- Be calm and empathic

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Ability to commute/relocate:

- Garia, Kolkata - 700094, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (required)
- Front desk - Receptionist: 1 year (required)
- total work: 1 year (required)

**Speak with the employer**
+91 9903268866

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