Avp Wfm

Job Title: AVP WFM
Location: Noida

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do.

Working Flexibly

Hybrid Working

Structured hybrid role:
Introduction:
Work with key stakeholders and current model owners to rebuild and maintain resource planning and financial cost allocation models, utilising a broad technical skill set including data extraction, workplace measurements and analytical model building principals. Support in the creation of new analytical models, providing deeper workload and cost insights to additional channels within the business, e.g. Barclaycard, Business banking etc. Offer additional innovations where possible to core principals by utilising business understanding and continuously assessing development opportunities. Have a high focus on sustainability and automation in order to create a legacy impact whilst minimising operational risk and future workload.

What will you be doing?

Great Place to Be:
Contribute to Central Operations becoming a highly connected, high performing team by:

- Encouraging you to give your time and expertise to deliver a positive social and business impact, whether supporting your shared goals, helping people develop vital enterprise, employability and financial skills, or getting involved with the causes you personally care about
- Becoming the ‘Go-To’ bank requires us to focus on both 'what' we deliver and 'how' we achieve it - both of these are informed and driven by our Purpose, Values and Behaviours, and how we organise ourselves. With our Purpose (helping people achieve their ambitions in the right way), our Values (Respect, Integrity, Service, Excellence and Stewardship) and the Behaviours that underlie these, we have a clear and common foundation for all our businesses, geographies and colleagues across Barclays to work from. This foundation forms a basis for all our processes, policies, changes, decisions and most importantly what we do every day. They describe what we will be driven by, believe and do when we become the ‘Go-To’ bank.
- Working collaboratively across functions on key initiatives, developing shared understanding, insight and effectiveness. Role model this behaviour and be able to evidence tangible examples of joining up across central operations to deliver more than the sum of its parts.
- Proactively identifying opportunities to enable wider colleague development and take responsibility for driving your own development. Identify personal priorities and encouraging regular feedback to create clear actions that will improve performance.
- Specialise in an area of demand or supply analytical modelling, ensuring we have a fair, accurate and consistent allocation of resource nationally

Sustainable revenue leading to growth:

- Producing and continuously improving a process that provides directors and their teams with insight and opportunities to improve resourcing and cost allocation.
- Sourcing and analysing complex data to establish trends.
- Being factually driven, focused on empirical evidence to drive accurate, valid and relevant conclusions.
- Producing productivity and or cost analysis that improves effectiveness and efficiencies across branch peer groups.
- Supporting the delivery of tools and the insight that quantifies resource required to truly achieve effective capacity management and business growth at branch to national level.

Transform how we interact with customers:

- Developing his/her own situational empathy, to enable them to grow key stakeholder relationships to enrich the end outcome for our customers.
- Proactively being part of a culture where branch colleagues feel supported by the team, and our outputs delivery real tangible benefits to the front line, that fully meets their needs to deliver excellent customers outputs.
- Maintaining the accuracy and auditing of data, tools, FTE models, forecasting, and reporting that influence the alignment of colleague supply to demand.
- Innovation of capacity and productivity tools and models that reflect the changing landscape of our business and our customers’ needs.
- Informing the opportunity available to achieve productivity consistency of colleagues to improve customer experience.
- Raising risk appropriately to safe guard interest of the company, colleagues and customers.
- Ensuring stakeholder reporting requirements are achieved timely and effectively

What we’re looking for:

- Understanding of forecasting basic - as Month of the year, Week of the Month,