Consumer Cards Home Lending Fraud Risk

**JOB DESCRIPTION**
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.

As a Risk Management - Home Lending Fraud Risk Analytics Insight Storyteller - Fraud Risk Senior in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

**Responsibilities**:

- Evaluate and implement improvements to strategies using both internal and vendor provided inputs
- Develop loss line trends, root cause analysis and strategy adjustments to minimize losses while focusing on optimal customer experience
- Partner with fraud prevention and business operations teams to optimize rule performance and respond to fraud trends.
- Engage closely with partners in risk and supported businesses to ensure fraud risks associated with new business initiatives are represented, understood and that adequate controls are in place
- Craft executive management reporting through business reviews, Risk Operating Committee forums, risk committee forums, and routine regulatory engagements
- Coordinate functional requirements with business management staff and technical solutions with systems programming and analyst staff
- Work product will be shared with senior leaders across the firm, ranging from CEOs, CROs, to Operating Committee members. Translate complex data insights into compelling narratives that drive informed decision-making and shape risk management strategies.

**Required qualifications, capabilities and skills**
- Bachelor’s degree.
- Minimum 5 years risk management experience
- Independent problem solving skills.
- Understanding of the Business Banking/Small Business Lending business
- Strong written and verbal communications skills.
- Able to synthesize quantitative and qualitative analysis into concise, executive-level communications
- Excellent written and verbal communications skills

**Preferred qualifications, capabilities and skills**
- Experience in consumer mortgage originations or investigation experience.
- Home Lending experience and/or Fraud Risk management.
- SAS Enterprise Guide, SQL, Tableau

**ABOUT US**
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.