
Monitoring Executive
12 hours ago
_**Job Summary**:_
- **Key Responsibilities**:_
1. Site Visits: Conduct regular site visits to monitor the performance of deployed staff, ensuring they are adhering to client requirements and agency policies.
2. Performance Evaluation: Evaluate the performance of deployed staff, identifying areas of improvement and providing constructive feedback.
3. Compliance Monitoring: Ensure compliance with client requirements, agency policies, and regulatory requirements.
4. Issue Resolution: Investigate and resolve any issues or complaints raised by clients or deployed staff.
5. Reporting: Prepare and submit regular reports to management, highlighting performance trends, compliance issues, and areas for improvement.
6. Client Liaison: Build and maintain strong relationships with clients, ensuring their needs are met and concerns are addressed.
7. Process Improvement: Identify areas for process improvement and implement changes to enhance operational efficiency.
- **Requirements**:_
1. Education: Bachelor's degree in Business Administration, Human Resources, or related field.
2. Experience: Minimum 2-3 years of experience in a monitoring or supervisory role, preferably in an outsourcing agency.
3. Communication Skills: Excellent verbal and written communication skills, with the ability to interact with clients, deployed staff, and management.
4. Analytical Skills: Strong analytical skills, with the ability to evaluate performance data and identify areas for improvement.
5. Problem-Solving Skills: Effective problem-solving skills, with the ability to investigate and resolve issues in a timely and professional manner.
- **What We Offer**:_
1. Competitive Salary: A competitive salary range, based on experience and qualifications.
2. Benefits Package: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
3. Opportunities for Growth: Opportunities for professional growth and development, including training and education programs.
4. Dynamic Work Environment: A dynamic and supportive work environment, with a team of experienced professionals.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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