Subject Matter Expert

2 weeks ago

Mumbai Maharashtra, India Orange Business Full time

**Votre rôle**:

- Major & Critical Incident Management
- Participating in Build Projects
- Supporting Run Projects
- Change & Operational Change Management
- Coordinating with OEM \ Vendor \ Third Party and working on resolution of issues
- ensuring Service Delivery as Per agreed SLA
- Initiatives taking on Learning New Technology \ Certifications to meet organisation Goals.
- Participating in preparing and sharing required reports to customer
- Participating in attaining KEDB
- Auditing the Customer Network
- Involved in Designing of Network Solutions.
- Building Team on new Technology

**Votre profil**:

- Handson Experience on SDWAN, Routing & Switching, wireless Solutions Such Cisco, Aruba, Juniper
- Hands on SDWAN Solution in implementation & Design and Troubleshooting.
- Good understanding and Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP
- Good Understanding and Hands on Switching technologies like STP, RSTP, VLAN's, VPC, link aggregation.
- Excellent Troubleshooting, analysing & managing the critical Incidents, Problem tickets.
- Experience in designing POA for complex Change/Project
- Good knowledge in preparing RFO, RCA’s, documentation, Knowledge Bank
- experience in handling of Project Implementation
- Knowledge on NMS & troubleshooting tools (PRIME/SOLARWINDS/DNAC etc.)
- Understanding of ITIL & best practices.

**Le plus de l'offre**:

- CCIE R& S
- SDWAN Solution Certification Preferrable

**Entité**:
Orange Business International
- Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

**Contrat**:
CDI

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