Project Coorinator

**Job Summary**:
This role requires a working understanding of **Microsoft 365 (M365) administration** and **network/infrastructure fundamentals**, to effectively support coordination of technical project tasks and communicate with technical teams and stakeholders.

**Key Responsibilities**:

- Support Project Managers in the full lifecycle of IT projects, from initiation through to closure.
- Coordinate project schedules, resources, equipment, and information across internal teams and third-party vendors.
- Assist in preparing project plans, timelines, and budgets, particularly for M365 and infrastructure-related deployments.
- Maintain and update comprehensive project documentation, reports, and records.
- Track deliverables related to **Microsoft 365 migrations, user setups, license allocations**, and administration tasks.
- Coordinate tasks for **network infrastructure upgrades**, including switches, firewalls, routers, and cloud environments.
- Monitor project progress, flagging risks or delays, and escalating technical issues when necessary.
- Organize and participate in stakeholder meetings, including scheduling, preparing agendas, and taking meeting minutes.
- Communicate project updates to internal and external stakeholders clearly and consistently.
- Collaborate closely with account managers, engineers, and service desk teams to ensure seamless delivery.
- Support ongoing improvement of project coordination processes, templates, and tools.

**Qualifications**:

- Bachelor’s degree in Business, Information Technology, or a related field.
- 2-5 years of experience in a project coordination or administrative role, preferably in an **MSP or IT services environment**.
- **Working experience or familiarity with Microsoft 365 administration**, including tasks such as:

- User account provisioning and management
- License management
- Teams/Exchange/SharePoint configuration
- **Basic knowledge of network and infrastructure concepts**, including:

- Switches, firewalls, servers, VPNs, Active Directory, cloud platforms (e.g., Azure, AWS)
- Strong organizational skills and ability to manage multiple priorities in a fast-paced setting.
- Excellent verbal and written communication skills, with attention to detail.
- Proficiency in project management tools such as **Asana, Trello, ConnectWise Manage, Autotask, MS Project**, or similar.
- Ability to collaborate effectively with technical and non-technical stakeholders.
- Project management certification (e.g., **CAPM, Agile Fundamentals**) is a plus but not required.

**Working Conditions**:

- Fast-paced environment with shifting priorities and multiple concurrent projects.
- May require occasional after-hours availability to support project deadlines or technical go-lives.
- Remote or hybrid work arrangements may be available depending on location.

Expected Start Date: 20/09/2025