Am-kec

5 days ago

Bengaluru Karnataka, India Kohler Co. Full time

**Title**: Job Description - AM - Kohler Experience Center at Kohler Co.

**Introduction**:
At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as AM-KEC. In this role, you will be responsible for overseeing and driving sales activities within a particular geographical region. If you have a passion for sales, exceptional leadership skills, and a proven track record in achieving targets, then this opportunity could be perfect for you.

**Job Purpose**:
This role exists to aid and support the business development and specification efforts nationally to support the Experience Centre Manager by showcasing and impressing upon both project and retail customers the various brand pillars of 1) Heritage 2)Technology 3)Luxury 4) Performance and 5)Sustainability thereby converting potential customers into leads and ultimately sales.

**Roles & Responsibilities**:

- **Display and product interaction touch-point for customers and consumers**
- **Convey knowledge and information about the brand, its history legacy etc. to all retail and project walk-ins**:

- Understand and effectively communicate Kohler’s value proposition to its influencers and end customers
- **Lead Generation**
- Have a deep understanding of customer needs of the various categories of customers and suggest relevant products which will result in leads being generated
- **Enable envisioning of customer’s ideas and supplement it with Kohler’s offering**:

- Convince customers about the superiority of the Kohler offering vis-à-vis other competitor brands
- Direct customers to relevant dealers for selling closure
- Achieve business specifications target for the EC
- **Luxury positioning**
- **Have an understanding of the luxury market and showcasing the various facets of the brand that make it a luxury brand such as Heritage, craftsmanship, artistic value**:

- Achieve specifications target of luxury specifications as a percentage of total specifications target
- **Showcase trends/stories**
- **Pitch in the “Complete bathroom Solution” provider concept**
- **Efficient and effective retail operations**
- Effectively utilize the sales aids in the experience center to drive specifications
- Liaison effectively with sales and BD teams
- Liaison with the BD and sales team to ensure all visitors by invite are handled effectively
- **Relationship Management**
- Manage the entire database of prospects by Architect, dealer till closure
- Liaison with BD and sales teams to ensure all walk - ins by invite are effectively handled
- Coordinate and actively participate in the execution of all events held at the EC
- Help execute the marketing calendar for the EC

**Skills and Knowledge**:

- B.ARCH/Interior Design. MBA Preferred.
- 3-6 years of experience
- Astute business manager, strategy focused and proactive.
- Confident and personable with a positive, customer-centric orientation.
- Strong people-development skills.
- Passion for problem-solving and continuous improvement.
- Exceptional communication skills, articulate even in situations of conflict.
- Sound brand knowledge, particularly in the luxury marketplace.
- Microsoft Office skills required

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