CRM Auditor

1 week ago

Khar Danda Mumbai Maharashtra, India YDigital Full time

**Job Title**: CRM Auditor

**Company**: Y Digital Company
**Industry**: Beauty & Salon
**Location**: Khar, Mumbai

**Job Type**: Full-Time
**Shift Timing**: 11:00 AM - 8:00 PM (9-hour shift)
**Weekly Off**: Mondays
**Salary**: ₹8,000 - ₹15,000 per month

**Job Overview**:
Y Digital Company is looking for a detail-oriented and responsible **CRM Auditor** to join our growing team in the beauty & salon industry. As a CRM Auditor, you will be responsible for monitoring and maintaining the accuracy of customer relationship data and ensuring the CRM system is being used effectively by internal teams.

**Key Responsibilities**:

- Audit CRM entries to ensure accurate and up-to-date client information.
- Identify and report inconsistencies or missing data in the CRM system.
- Provide feedback to the operations and sales teams for CRM improvements.
- Ensure CRM usage aligns with company protocols.
- Support the data team in preparing reports related to customer activity and performance.
- Coordinate with staff to collect, verify, and input data as required.

**Required Qualifications**:

- Graduate from a recognized institution (any stream).
- Basic to intermediate English communication skills (spoken and written).
- Basic computer proficiency, including knowledge of MS Excel, data entry, and internet usage.

**Preferred Attributes**:

- Strong attention to detail.
- Ability to work independently and within a team.
- Prior experience in auditing, CRM management, or data entry is a plus (not mandatory).
- Interest in or familiarity with the beauty & salon industry is a bonus.

**What We Offer**:

- A dynamic and growing work environment in the beauty-tech space.
- On-the-job training for CRM tools and processes.
- Opportunities for skill development and internal growth.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹11,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Ability to commute/relocate:

- Khar Danda, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

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