Telecaller
1 week ago
**Requirements**:
- Any Graduate with 1-2 years of experience in a BPO, customer support, or sales process
- Proven experience as a tele caller or similar customer service/sales role is preferred.
- Excellent communication and interpersonal skills.
- Proficient in using computers and MS Office.
- Ability to handle rejection and remain motivated.
- Fluency in English, Hindi, south Indian languages (Telugu/Malayalam/ Kannada/ Tamil).
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent communication and interpersonal skills.
- Familiarity with CRM software or call center equipment.
- Target-driven with a customer-focused mindset.
**Responsibilities**:
- Proven experience as a tele caller or similar customer service/sales role is preferred.
- Make outbound calls to potential or existing customers to inform them about products/services.
- Answer incoming calls from customers and resolve their queries or concerns.
- Follow communication scripts and handle each call professionally.
- Maintain customer records and update the CRM system with call details.
- Generate leads and set appointments for the sales team if required.
- Meet daily/weekly/monthly call and conversion targets.
- Handle customer objections and provide appropriate solutions.
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Work Location: Remote
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