Configurator

Pune, India
- Tech Hiring
- 3077652

**Role Purpose**
- The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client_

**Do**
- _Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners_
- _Plan and execute assigned configuration tasks within deadlines _
- _Provide system configuration support based on changing business needs_
- _Assist in system analysis, design, development, and testing activities_
- _Provide support in developing, implementing and testing patch releases and system upgrades_
- **Maintenance of the configuration archive and its upkeep**
- _100% compliance to configuration standards and procedures_
- _Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log_
- _Analyze and resolve configuration issues in a timely manner_
- _
- **MIS Management, Reporting & Backend Support**
- _Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders _
- _Documentation & reporting as per the client need on configuration standards_
- _Issue resolution in minimum time possible with respect to any modification or change requested by the client_

**_Stakeholder Interaction_**

**_Stakeholder Type_**

**_Stakeholder Identification_**

**_Purpose of Interaction_**

**_Internal_**

Lead Configurator

Regular reporting & updates

Software Developers

For regular coordination on the software for which testing is done

**Display**
- Lists the competencies required to perform this role effectively: _
- **_Functional Competencies/ Skill_**
- Leveraging Technology - Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - **_Competent_**:

- Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk -**_ Expert_**:

- Technical knowledge - knowledge of various programming languages, tools, quality management standards and processes - **_Expert_**

**_Competency Levels_**

**_Foundation_**
- Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with mínimal support and guidance._

**_Competent_**
- Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well._

**_Expert_**
- Applies the competency in all situations and is serves as a guide to others as well._

**_Master_**
- Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization._
- **_Behavioral Competencies_**
- _Formulation & Prioritization_
- _Client centricity_
- _Execution Excellence_
- _Passion for Results_

**Deliver**

**_No._**

**_Performance Parameter_**

**_Measure_**

1.

Continuous Integration, Deployment

100% error free on boarding & implementation, throughput %, Adherence to the schedule

2.

Quality & CSAT

On-Time Delivery, Troubleshoot queries

Customer experience, completion of assigned certifications for skill upgradation

Icertis CLM

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.