Optometrist

**Key Responsibilities**:
**Commitment to Customer Satisfaction**
- Always putting the customers’ needs first.
- Conducting competent and knowledgeable eye test.
- Greeting customers immediately when they enter store.
- Shows urgency in providing service to customers and satisfying their needs friendly and high customers’ service oriented eye test.
- Building a strong relationship with customers by engaging the customers by explaining the eye exam process.
- Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions.
- Anticipating the problems before they occur and having a plan of action for them at store level.

**Eye Test Quality Assurance and Sales.**
- Examine eyes, using observation, and instruments, to determine visual acuity and perception, focus and coordination
- Responsible for converting the prospective customers into actual customers.
- Ensure all customers receive accurate diagnosis and appropriate recommendations.
- Effective communication with all retail associates to ensure seamless customer experience

**Inventory Management**
- Having the basic understanding of the POS system to ensure transactions are properly and effectively processed.
- Working very closely with various departments in the organization till the product reaches the customer.
- Approaching customers and keeping the store neatly stacked to avoid shrinkage

**Security & Hygiene**
- Ensuring the store and the inventory is neat and clean at all times
- Maintaining the necessary safety measures in ensuring the safety of the store and customers
- Employees at store level, engaging in the customer experience need to be properly groomed and presentable to the customer. Uniforms need to be neat and clean and pressed.

**Competencies & Educational Qualifications: -**
- Diploma/Degree/Post Graduate Degree holder in Optometry with minimum 0-3 years of relevant experience in the industry.
- Entrepreneurial thinking mindset, self-motivated and self-directed with an ability to think innovatively.
- Ability to lead, manage & develop large teams in a fast paced environment.
- High degree of commitment with bias for execution excellence.
- Ability to design processes, systems & create an environment for enabling customer delight.
- Superior analytical, evaluative, and problem-solving abilities.

Pay: ₹19,000.00 - ₹29,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person