Executive N

1 week ago

Mumbai Maharashtra, India Asian Paints Full time

Location: Mumbai, MH, IN
- Areas of Work: Sales & Marketing
- Job Id: 13150

**External Job Description**:

- Investigate and resolve technical complaints related to exterior texture products across regions.
- Analyse complaint trends and root causes, and present insights through structured reports.
- Work closely with the R&T and Supply Chain teams to identify improvement areas and preventive measures.
- Lead and manage a team of 13 off-roll Training Associates across India.
- Design and execute training programs for applicators, contractors, and channel partners on exterior texture systems.
- Drive capability-building initiatives through regular field visits, hands-on workshops, and certification programs.
- Act as a liaison between Sales, R&T (Research & Technology), and Supply Chain teams.
- Ensure smooth communication, feedback sharing, and problem resolution among all stakeholders.
- Collaborate closely with Sales Teams as a support function and for other technical and functional alignment.
- Identify and onboard vendors for texture panel manufacturing, event stalls, and promotional activities.
- Negotiate pricing, quality, and timelines with vendors to ensure cost-effective and timely execution.
- Oversee panel setups and brand presence at national and regional meets/events.
- Maintain sales and training dashboards using Excel or similar tools.
- Generate complaint analysis reports and training performance trackers.
- Present periodic updates to management with actionable insights.

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