
Fresher Female
1 day ago
**Customer Focus**
- **Take ownership of each customer while empathizing and prioritizing customer needs**:
- **Resolve conflicts and manage customer expectations**:
- **Determine customer needs and provide appropriate solutions through relationship building**
**Communication Skills**
- **Effective verbal and written communication with both external and internal customers**:
- **Document customer account activities thoroughly and concisely**:
- **Engage in interactive dialogue with customers through active listening**
**Problem Solving Skills**
- **Approach problems logically and with good judgment to ensure the appropriate customer outcome**:
- **Make appropriate decisions on behalf of the customer quickly and effectively**:
- **Effectively prioritize work to ensure efficiency**:
- **Conduct research as needed**
**Analytical Skills**
- **Critical thinker and ability to exercise independent judgment**:
- **Accuracy and attention to detail**:
- **Required to abide by all applicable regulatory and department practices and procedures**
**Computer Skills**
- **Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools**:
- **Fluency in Windows Operating Systems and Microsoft Office tools**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Lead generation: 3 years (required)
- CLIENT HANDLING: 3 years (required)
**Language**:
- FLUENT ENGLISH (required)
Work Location: In person
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