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Customer Support Executive

3 weeks ago


Usman Road, India Vedita Ventures Full time

Key Responsibilities
- Should be able to communicate in a clear, constructive, and professional
manner by identifying and assessing customers’ needs to achieve satisfaction
- Generating sales leads that develop into new customers
- Contributes to team effort by accomplishing related results as needed
- Coordinate with auxiliary departments to address and resolve customer issues
efficiently
- Maintain documentation of customer inquiries and responses for future
reference
- Handle dissatisfied customers in a polite and professional fashion
Minimum Requirements
Qualification: Graduate/Undergraduate
Must have a minimum of 1 year of experience in Customer Service
Ability to multi-task, prioritize, and manage time effectively
Flexible to work in Rotational Shifts (Day Rotational Shift) must be available to
work on holidays and weekends
Good communication skills. Should be able to converse in English, Hindi,
Telugu, Malayalam & Kannada (mandatory)
Multilingual Skills along with Tamil (Local Language) would be beneficial for
this role

**Salary**: ₹25,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Venkatnarayana Road, Usman Road - 600017, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- Hindi (required)

**Speak with the employer**

+91-XXXXXXXXXX