Benefits Administration Services Associate Iii

1 day ago

Noida, India Conduent Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
- You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

**Job Track Description**:

- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.

**General Profile**
- Expanded skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Establishes the appropriate approach for new assignments.
- Works with a limited degree of supervision.

**Functional Knowledge**
- Developed skillset in a range of processes, procedures, and systems.

**Business Expertise**
- Supports to achieve company goals by helping teams to integrate and work together.

**Impact**
- Impacts a team through quality of the services provided and information shared.
- Uses discretion to modify work practices and processes to achieve results or improve efficiency.

**Leadership**
- May provide guidance to junior team members.

**Problem Solving**
- Ability to problem solve, self-guided.
- Evaluates issues and solutions to provide the best outcome for the client and end-users.

**Interpersonal Skills**
- Exchanges information and ideas effectively.

**Responsibility Statements**
- Improves participant decision-making process by advising participants on plan provisions.
- Responds to client-specific inquiries, including telephone and web correspondence.
- Completes transactions related to customer inquiries with limited supervision.
- Meets timeliness and accuracy standards.
- Documents calls by creating detailed notes in the case management system.
- Completes callbacks in a timely manner and escalates as appropriate.
- Adheres to call center metrics and guidelines within established procedures.
- Assists junior employees by answering questions or taking escalated calls with guidance.
- Advocates for participants to coordinate benefits, services, and payments with outside providers and vendors.
- Explains the appropriate participant forms and provides guidance on completion.
- Performs other duties as assigned.
- Complies with all policies and standards.
- Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
- At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

  • Benefits Administration Services Associate Iii

    5 days ago

    Noida, India CONDUENT Full time

    **About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...

  • Benefits Administration Services Associate Iii

    2 weeks ago

    Noida, India Conduent Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. - You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Benefits Administration Services Associate Iii

    5 days ago

    Noida, India Conduent Full time

    About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

  • Benefits Administration Services Associate Iv

    7 days ago

    Noida, India Conduent Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. - You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Payroll & Benefits Administrator

    7 days ago

    Noida, India Air Liquide Full time

    Job Description The Payroll & Benefits Administrator role aims at supporting the local HRBP team through a variety of administrative tasks, aligned with the local policies, legal and regulatory requirements. The following overview describes some key responsibilities that are included, however the role is not limited to these and may include as well locally...

  • Benefits Administration Services Associate I

    3 days ago

    Noida, India Conduent Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. - You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Benefits Administration Services Associate Ii

    3 days ago

    Noida, India Conduent Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. - You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Administrative Assistant Iii

    3 days ago

    Noida, Uttar Pradesh, India UKG Full time

    **Job Description**: **Job ID**: - ADMIN015268 **Employment Type**: - Regular **Work Style**: - on-site **Location**: - Noida,UP,India **Role**: - Administrative Assistant III Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.based private software company in the world. And we’re only getting started. Ready to...

  • Benefits Administrator I

    1 day ago

    Noida, India UKG (Ultimate Kronos Group) Full time

    **Description & Qualifications**: Description - Perform tasks related to configuration of Benefits Administration product - Meet established service level agreements of timelines and quality of work - Effectively follow instruction of pre-established guidelines, policies, and procedures - Convey information effectively to both technical and non-technical...

  • Retirement and Benefits Executive

    6 days ago

    Noida, Uttar Pradesh, India EXL SERVICES Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Executives Conducts retirement and benefits-related calculations and analysis including repurchase of service, withdrawal of contributions, and deferred retirement. · Researches and recommends appropriate benefits plans and services based on data analysis. · Conducts group benefits presentations for and/or individual interviews with employees...