Oracle Cloud Support Administrator

3 days ago

Pune Maharashtra, India Jade Global Full time

Focus on maintaining and troubleshooting Oracle Cloud environments
- Administer Oracle Cloud Infrastructure (OCI), including compute, storage, networking, and databases
- Ensure cloud environments are correctly configured and meet security, compliance, and performance standards
- Technical Support & Troubleshooting
- Provide support for Oracle Cloud Business users and internal teams by identifying, diagnosing, and resolving technical issues
- Work with Oracle support teams to resolve critical incidents
- Configure and customize Oracle Cloud services to meet business requirements
- Monitor cloud systems for performance and uptime
- Recommend improvements for cost optimization, resource allocation, and performance tuning.
- Manage user access, roles, and security configurations in Oracle Pass and SaaS
- Create and maintain operational documentation, including troubleshooting guides, knowledge base articles, and configuration details
- Work closely with developers, engineers, and business users to ensure the cloud services align with business needs

About US
- Working at Jade Global
Talented people are drawn to world-class organizations that offer outstanding opportunities, and Jade Global is an employer of choice for individuals around the world. We invest in each employee’s personal and professional wellbeing because we understand that client success, as well as our ultimate success, starts with our employees.

We seek to provide the benefits you need while standing behind you every step of the way. Our programs include health-related policies and leave donation policy.

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