Current jobs related to Change Coordinator - Pune - FIS Global
-
Change Manager
1 week ago
Pune, Maharashtra, India Exela Technologies Full timeJob Title & SummaryAs a Change Manager at XBP Global, you will be responsible for ensuring all changes to IT infrastructure, applications, and services are implemented efficiently while minimizing risk to business operations. You will oversee the Change Advisory Board (CAB), evaluate change requests, and coordinate implementation activities across multiple...
-
Change Manager
4 days ago
Pune, India Wipro Full timeDoRESPONSIBILITIESEnsure each and every Change is recorded and approved before implementation.Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, EmergencyConvene and chair CAB meetings, circulate the MOM of the CABsEnsure no Unauthorized change is implemented which may...
-
Change Manager
7 days ago
Pune, India Exela Technologies Full timeJob Title & SummaryAs a Change Manager at XBP Global, you will be responsible for ensuring all changes to IT infrastructure, applications, and services are implemented efficiently while minimizing risk to business operations. You will oversee the Change Advisory Board (CAB), evaluate change requests, and coordinate implementation activities across multiple...
-
Change Manager
6 days ago
Pune, India Exela Technologies Full timeJob Title & Summary As a Change Manager at XBP Global, you will be responsible for ensuring all changes to IT infrastructure, applications, and services are implemented efficiently while minimizing risk to business operations. You will oversee the Change Advisory Board (CAB), evaluate change requests, and coordinate implementation activities across multiple...
-
Change manager
2 days ago
Pune, India Exela Technologies Full timeJob Title & Summary As a Change Manager at XBP Global, you will be responsible for ensuring all changes to IT infrastructure, applications, and services are implemented efficiently while minimizing risk to business operations. You will oversee the Change Advisory Board (CAB), evaluate change requests, and coordinate implementation activities across multiple...
-
Change Manager
7 days ago
Pune, India Exela Technologies Full timeJob Title & Summary As a Change Manager at XBP Global, you will be responsible for ensuring all changes to IT infrastructure, applications, and services are implemented efficiently while minimizing risk to business operations. You will oversee the Change Advisory Board (CAB), evaluate change requests, and coordinate implementation activities across...
-
Change Manager
7 days ago
Pune, India Exela Technologies Full timeJob Title & SummaryAs a Change Manager at XBP Global, you will be responsible for ensuring all changes to IT infrastructure, applications, and services are implemented efficiently while minimizing risk to business operations. You will oversee the Change Advisory Board (CAB), evaluate change requests, and coordinate implementation activities across multiple...
-
Change Manager
6 days ago
Pune, India Exela Technologies Full timeJob Title & SummaryAs a Change Manager at XBP Global, you will be responsible for ensuring all changes to IT infrastructure, applications, and services are implemented efficiently while minimizing risk to business operations. You will oversee the Change Advisory Board (CAB), evaluate change requests, and coordinate implementation activities across multiple...
-
Change Manager
6 days ago
pune, India Exela Technologies Full timeJob Title & SummaryAs a Change Manager at XBP Global, you will be responsible for ensuring all changes to IT infrastructure, applications, and services are implemented efficiently while minimizing risk to business operations. You will oversee the Change Advisory Board (CAB), evaluate change requests, and coordinate implementation activities across multiple...
-
Change Manager
6 days ago
Pune, India Exela Technologies Full timeJob Title & Summary As a Change Manager at XBP Global, you will be responsible for ensuring all changes to IT infrastructure, applications, and services are implemented efficiently while minimizing risk to business operations. You will oversee the Change Advisory Board (CAB), evaluate change requests, and coordinate implementation activities across multiple...
Change Coordinator
3 weeks ago
**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Associate's Degree
**Travel Percentage**:
0%
**Change Coordinator -3 to** 7 yrs-Pune/Bangalore/Chennai**
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
**About Team**:
Developing level professional role. Moderate skills with high level of proficiency. Provides second level support for production issues and changes affecting internal and/or external clients. Manages issues through the issue lifecycle. Able to multi-task within a complex operational environment, demonstrating flexibility in approach towards new and varied exception circumstances. Develops and implements solutions that require analysis, research, and independent decision making. Works on small to large, complex projects that require increased skill in multiple technical processing environments.
***
**What you will be doing**:
Drives issue resolution by making critical decisions that may impact multiple clients’ processing.
- Proactively investigates known and unknown error conditions and follows prescribed error correction procedures when they apply.
- Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment.
- Maintains peak performance at full capacity for all systems.
- Follows new/improved work procedures where appropriate, tests and implements program and/or systems changes, responds to processing problems and exercises sound judgment to make client impacting processing adjustments.
- Recognizes abnormal processing conditions and makes appropriate response decisions.
- Follows escalation procedures when appropriate to resolve errors in a timely manner.
- Makes use of available documentation to resolve errors and identifies/implements documentation gaps.
- Recognizes and implements/automates process enhancements.
- Responds in a timely manner to questions and requests from incoming calls and incident tickets.
- Proactively maintains contact with clients and serves as client advocate to internal organizations.
- Works on internal and external projects of various sizes, complexity.
- Contributes to existing and develops new solution approaches to the IT environment.
- Other related duties assigned as needed
**What you Bring**:
Demonstrated knowledge of FIS products and services, financial services industry and mainframe and/or open systems operating systems
- Knowledge of clients objectives/business priorities and FIS role in achieving
- Ability to effectively use production control tools and resources encompassing mainframe, open system processing, processor link/Connex software, ATM’s, environments
- Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
- Excellent analytical, decision-making, problem-solving, team and time management skills
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
- Willingly shares relevant technical and/or industry knowledge and expertise to other resources
- Ability to persuade and influence others on the best approach to take
- Ability to multi-task, deal with predefined deadlines
- Flexibility, versatility, dependability, positive outlook, strong work ethic
- Resourceful and proactive in gathering information and sharing ideas
- Ability to analyze all system processing delays, failures and errors to determine the appropriate action necessary for resolution
- Ability to use and reference system related documentation
**What we offer you**
- An exciting opportunity be a part of World’s Leading FinTech Product MNC
- To be a part of vibrant team and to build up a career on core banking/payments domain
- Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents.
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
**Privacy Statement**
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
**Sourcing Model**
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees
