Ird Captain

1 day ago


Kolkata Mint Kolkata West Bengal, India Sagar Fabrics Full time

**Job Summary**:
Manages in-room dining operations ensuring that guests receive prompt, accurate, and polite service within hotel rooms.

**Key Responsibilities**:

- Take in-room dining orders and confirm details.
- Supervise order preparation and timely delivery.
- Maintain guest satisfaction and collect feedback.
- Train and monitor stewards.
- Coordinate with kitchen and housekeeping teams.

**Profile Requirements**:

- Hotel Management or F&B certification.
- 1-2 years in IRD or hospitality roles.

**Skills**:

- Communication and hospitality etiquette.
- Problem-solving and grooming.
- Service speed and order accuracy.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus