Retail Sales Assistant

20 hours ago

Surat, India Vani Jewellers Full time

Job Title: Retail Assistant (Female)

Company: Vani Jewellers

Location: Vesu, Surat

**Job Type**: Full-Time

**Job Description**:
Vani Jewellers is a reputable and well-established silver jewellery retail store catering to a diverse customer base. We are currently seeking a motivated and customer-oriented individual to join our team as a Retail Assistant. As a Retail Assistant, you will play a crucial role in providing exceptional customer service and ensuring a smooth shopping experience for our valued customers.

**Responsibilities**:

- Greet customers and provide them with a warm welcome upon entering the store.
- Assist customers in selecting the right silver jewellery pieces based on their preferences, budget, and occasion.
- Educate customers about the features and benefits of various silver jewellery items.
- Offer personalized recommendations and styling advice to enhance the customer's shopping experience.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Handle cash, credit, and debit card payments securely and maintain proper documentation.
- Maintain a clean and organized store environment, including display areas, shelves, and merchandise.
- Monitor inventory levels and communicate with the store manager about stock replenishment needs.
- Assist with visual merchandising tasks, including setting up displays and arranging products.
- Provide after-sales support, including handling returns, exchanges, and warranty claims.
- Address customer inquiries, concerns, and complaints promptly and professionally.
- Stay up-to-date with product knowledge and industry trends to effectively assist customers.
- Collaborate with team members to achieve sales targets and contribute to a positive work environment.
- Adhere to company policies, procedures, and guidelines regarding safety, security, and customer privacy.

**Requirements**:

- High school diploma or equivalent qualification.
- Previous retail or customer service experience preferred.
- Passion for silver jewellery and a good understanding of current fashion trends.
- Excellent interpersonal and communication skills.
- Strong sales and negotiation abilities.
- Customer-focused mindset with a friendly and approachable demeanor.
- Ability to work in a fast-paced and dynamic retail environment.
- Basic computer skills and familiarity with POS systems.
- Attention to detail and accuracy in handling cash transactions.
- Flexibility to work weekends, evenings, and holidays as per the store's schedule.

We offer competitive compensation, training, and growth opportunities within our organization. If you are passionate about jewellery and possess excellent customer service skills, we would love to hear from you.

**Salary**: ₹12,000.00 - ₹17,990.00 per month

**Benefits**:

- Health insurance

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**
+91 9687446088

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