D365 Product Owner

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Product Owner

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Investec are looking for a Product Owner to join the D365 Digital & Technology team, supporting Investec Bank as we undertake a once-in-a-generation transformation to move to a fully cloud native & SaaS technology stack, entirely built on Azure. As part of this transformation, we are heavily leveraging D365 as the backbone of our business processes.

The D365 Digital & Technology team plays the central role in this transformation, both in shaping the blueprint for the future state and the role of D365 in that vision, and also in delivering broad and deep digitalisation, automation and data-driven insights.

This is a key role that defines and delivers D365 product for an entire business value stream. The incumbent will act as product owner across the full business lifecycle from analysis through to business implementation and benefits realisation, working in an exciting, fast-paced, creative and commercial environment.

**What you will be doing**
- Product owner across the full business lifecycle from analysis through to business implementation and benefits realisation, working in an exciting, fast-paced, creative and commercial environment.
- Building excellent relationships with a broad range of stakeholders, including front line bankers, operations staff and senior leadership
- Business analysis (including, but not limited to, needs / opportunities / requirements analysis, functional specification, use case definition, process mapping, story mapping)
- Facilitating workshops, thinking creatively, challenging assumptions
- Managing and implementing business change including process definition, colleague engagement, data reviews and training
- Technical integration analysis / data mapping
- Continuously developing your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications and being ahead of the curve in regards to what the future holds and how it can benefit our end users

**What we are looking for**
- A proven ability to develop and manage relationships with all levels of stakeholders from junior up to C-suite
- Full lifecycle experience on CRM programmes within Microsoft Dynamics 365
- Experience of banking across a range of financial products (savings, lending, advisory) and customer segments (individuals, companies)
- Experience of Microsoft Dynamics configuration
- Experience of working within Agile teams
- Ability to work with & produce key analysis artefacts (process maps, functional specifications, data flows, wireframes, user stories)
- Flexible attitude, critical thinking and the ability to leverage technology to solve business problems
- Excellent verbal and written communication skills
- Comfortable running workshops, delivering training and producing training documentation

**Non-essential but beneficial skills /attributes**
- Dynamics 365 certifications.
- Hands-on D365 low code development e.g. UI, workflows, rules (not essential)
- Experience with JavaScript and Typescript frameworks.
- Basic understanding of and experience with SQL databases (SQL Server preferred).
- An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) and working in fast paced Agile environments.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

We want our people to feel empowered to be themselves in an environment that supports them, enabling them to perform in “out of the ordinary” ways. Our culture places belonging and inclusion at its centre and our work environment is integral to this. If you require any adjustments to support you through the recruitment process, as well as supportive and fle