Finance Business Partner

**About Us**

Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.

**What you’ll do day to day**:

- **Strategic Financial Partner for R&D**: Become a trusted advisor to R&D senior leadership, providing financial insights and guidance aligned with strategic priorities. Collaborate closely with R&D executives to understand their challenges, goals, and resource needs. Proactively identify opportunities to optimize R&D spending, mitigate financial risks, and maximize the return on investment.
- **Process** Optimisation and Automation**: Lead the development and execution of a strategy to enhance automation and forecasting efficiency. Oversee systems, people, and infrastructure to support R&D departments growth at Observe.AI.
- **Data-Driven** Decision Making**: Maintain and improve communication routines to provide data-driven recommendations that support R&D planning and decision-making. This includes distributing KPI reports, managing Risk & Opportunity schedules, and developing ad-hoc analyses as needed.
- **Project** Leadership**: Lead finance-related projects and initiatives within R&D, including process improvements and headcount planning. Represent FP&A in partnering with R&D teams on monthly forecasting, budgeting, and strategic planning processes.
- **Industry** Expertise**: Maintain a strong understanding of the industry landscape, including market trends around R&D Expense as a % of Revenue in SaaS companies.

**What you’ll bring to the role**:

- **Experienced Finance Professional**: 5+ years of experience in financial roles, with a significant portion spent supporting R&D and infrastructure functions in a SaaS environment.
- **Strong** Business Acumen**: Proven ability to develop and improve financial processes, systems, and controls to meet the needs of a high-growth business.
- **Collaborative** and Influential**: Demonstrated success building strong business partner relationships with R&D leadership. Use financial analysis to influence strategic decisions and guide execution.
- **Go-Getter** with an Entrepreneurial Mindset**: You are a self-starter with the ability to navigate ambiguity and thrive in a fast-paced environment.
- Nice to Have:_
- **Technical Acumen**: A strong understanding of the technical aspects of R&D processes and services, along with their key financial metrics.
- **Cloud** Expertise**: Deep understanding of public cloud services, capacity management, and forecasting processes.
- **Communication** Skills**: Excellent written and verbal communication skills to translate complex financial information into clear, actionable insights for R&D leadership.

**Compensation, Benefits and Perks**
- Excellent medical insurance options and free online doctor consultations
- Yearly privilege and sick leaves as per Karnataka S&E Act
- Generous holidays (National and Festive) recognition and parental leave policies
- Learning & Development fund to support your continuous learning journey and professional development
- Fun events to build culture across the organization
- Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)

**Our Commitment to Inclusion and Belonging**
- Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind._
- We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply._