Customer Service

1 day ago


Andheri Mumbai Maharashtra, India JM Financial Services Full time

Responsibilities
- 1. Basic knowledge of the Stock Market - Stocks/MF/Currency & Commodities.

2. Strong communication and problem-solving skills.

3. Handled Stock Market-related queries & grievances along with exchanges cases.

5. Report customer complaints and escalate issues when necessary to prevent potential churn.

6. Customer interactions, process customer accounts & file documentation.

7. Make product recommendations or services to customers based on their needs and preferences.

8. Team player with an eye for detail.

**Requirements**:

- 1. Qualification - Graduate & above

2. Work Experience - minimum 3 months of relevant experience

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Weekend availability

Work Location: In person



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