Social Media Marketing Executive

7 days ago


Wakad Pune Maharashtra, India Unbend Martech Private Limited Full time

Job Title: Customer Relationship Executive (social media & Branding)

Department: Marketing / Customer Relations

Reports to: Marketing Manager / Store Manager

Job Summary:
We are seeking a customer-focused individual to enhance our brand through in-store engagement and

digital branding. The role involves interacting with customers, capturing experiences via photos and

testimonials, and promoting our brand on social media platforms like Instagram and Facebook.

Key Responsibilities:

- Customer Engagement:

- Interact with customers in-store, ensuring a positive experience.
- Capture in-store moments with customer consent for branding purposes.
- Branding & Social Media:

- Create engaging content (Reels, posts) to showcase customer experiences.
- Manage and post regularly on social media, aligning with brand tone.
- Customer Relationship Management:

- Maintain customer relationships, collect feedback, and respond to inquiries.
- Support marketing campaigns and promotions.
- Event Support:

- Assist in organizing and promoting in-store events and branding activities.
- Reporting:

- Track and report customer feedback and social media performance.

Qualifications & Skills:

- Experience in customer relations or social media marketing.
- Strong knowledge of Instagram and Facebook.
- Basic photography and videography skills.
- Excellent communication and interpersonal skills.

Why Join Us?
- Join a vibrant team focused on enhancing customer experiences.
- Grow your skills in social media and customer relations

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person

Application Deadline: 28/11/2024
Expected Start Date: 27/11/2024



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