Reservation Executive

2 days ago

T Nagar Chennai Tamil Nadu, India Ohm sakthi Construction Full time

Job description:
We are seeking a motivated **Reservations Executive** to manage our reservations team and ensure smooth day-to-day operations. The role focuses on maximising occupancy, revenue, and guest satisfaction through efficient handling of bookings and excellent customer service.

**Key Responsibilities**:

- Prepare quotations, confirmations, and manage cancellations/no-shows as per policy.
- Maintain strong guest relationships and resolve queries to ensure repeat business.
- Support in training, guiding, and monitoring the reservations team.
- Coordinate with sales and front office for smooth operations.

**Requirements**:

- 0-10 years of experience in reservations or front office
- Strong communication & customer service skills.
- Good knowledge of hotel reservation systems (PMS) and MS Office.
- Positive attitude, teamwork, and attention to detail.
- Immediate Joiner

Pay: ₹8,743.34 - ₹30,630.50 per month

**Benefits**:

- Provident Fund

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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