Supervisor (Hotel)
4 days ago
**Full Job Description**
1. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs during the night shift.
2. Use housekeeping checklists to ensure that the cleanliness and condition of each assigned area meet designated standards.
3. Identify and report preventative or other maintenance issues in public areas or guest rooms.
4. Request preventative maintenance or non-urgent repairs using the appropriate method and contact other departments directly for urgent repairs.
5. Respond promptly to requests from guests Front Desk or At Your Service requests.
6. Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries.
7. Complete safety training and certifications properly store flammable materials.
8. Ensure uniform and personal appearance are clean and professional maintain the confidentiality of proprietary information protect company assets.
9. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
10. Must be able to multitask and prioritise departmental functions to meet deadlines.
11. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
12. Attend all hotel required meetings night time and also attend departmental training.
13. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name ta
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹8,086.00 - ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
- Flexible shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Telibandha, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work (preferred)
- Health insurance
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