Laptop Repair Technician

3 days ago

Minjur Chennai Tamil Nadu, India SHABARI Full time

WE'RE DHL PVT LTD

CHENNAI MINJUR

Multiple Technical Roles

**1. Asset Inspection & Data Wiping Technicians**

**Skills Required**:

- Functional hardware diagnosis using tools like **PC Doctor**:

- Experience in **HW component validation** (HDD/SSD, RAM, Motherboard, Battery, etc.) & Software updating.
- Ability to identify cosmetic & Functional defects
- Basic report creation and documentation
- Proficiency in certified **data wiping tools** (Blancco, WhiteCanyon)
- Understanding of **NIST 800-88** CLEAR & PURGE standards
- Imaging OS using standard buyer-approved procedures

**Role**:

- Perform complete hardware, software, functional and visual inspection
- Classify devices (Class A / Class B)
- Coordinate with data wiping and refurbishment teams
- Perform secure data wipes
- Generate and maintain **data wipe certificates**:

- Install latest OS versions and update inventory records

**2. Refurbishment Technicians**

**Skills Required**:

- **Hardware replacement/repair** skills (keyboard, chassis, screens, fans, etc.)
- Familiarity with **component-level repair** and soldering (optional for deeper refurb cases)
- Ability to disassemble/reassemble devices
- ESD handling knowledge

**Role**:

- Refurbish devices to make them look and function like new
- Use available warranty/replacement options
- Document all actions taken and update records

**3. Quality Control Inspectors (QC)**

**Skills Required**:

- Eye for detail on cosmetic and functional aspects
- Understanding of classification criteria (Class A / Class B)
- Familiarity with customer expectations on packing and finish

**Role**:

- Final inspection post-refurbishment
- Approve for packaging or mark for rework
- Ensure devices meet buyer expectations

**6. Team Lead / Supervisor**

**Skills Required**:

- Technical background + team management experience
- Strong understanding of SOW, timelines, and quality requirements
- Coordination with HR, logistics, and client POCs

**Role**:

- Supervise end-to-end operations
- Ensure SLA, reporting compliance, and workforce discipline
- Coordinate with Buyer on escalations and strategy alignment

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

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