Servicenow Tpm for Ccx Group
2 weeks ago
Role Overview We are seeking Technical Product Managers (TPMs) to support the Success Project. These roles are designed to complement the work of existing TPMs — enabling faster product planning, execution, and delivery. While the existing TPMs focus on strategy, roadmap alignment, and stakeholder engagement, the contract TPMs will provide hands-on support in solutioning, requirements management, execution tracking, and hypercare stabilization. Key Responsibilities Platform Solutioning & Support - Perform L1 and L2 solutioning on the ServiceNow platform. - Collaborate with architects and designers to refine requirements and validate feasibility. Requirements & Story Management - Break down PRDs into detailed user stories. - Manage backlog, maintain story hygiene, and ensure stories are test-ready. - Track delivery status and follow up with engineers to ensure on-time execution. Execution & Delivery Support - Drive UAT testing, validate outcomes, and close development tasks. - Provide structured reporting on progress, risks, and blockers. Hypercare & Incident Management - Support post-go-live stabilization during the hypercare period. - Triage incidents, track resolution, and report on hypercare performance. Collaboration with Core TPMs - Complement existing TPMs by focusing on execution and delivery, while they drive strategy and business alignment. - Ensure smooth handoffs and visibility across all levels of product management. Required Skills & Experience Hands-on knowledge of the ServiceNow platform with ability to solution requirements. Experience translating business requirements / PRDs into detailed user stories. Strong backlog management, story hygiene, and execution-tracking skills. Familiarity with Agile delivery tools (e.g., ServiceNow Agile, Jira). Strong communication and reporting skills, with ability to simplify complex topics. Exposure to hypercare, incident triage, and post-go-live support. Preferred Qualifications 4-7 years of TPM or equivalent experience in SaaS / enterprise platforms. Experience with Customer Success, CSP, or related ServiceNow modules. Ability to operate in fast-paced, cross-functional environments with global teams.
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Hyderabad, India ServiceNow Full timeDescription:It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
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ServiceNow Technical Product Manager
3 weeks ago
Hyderabad, India Jade Global Full timeServiceNow TPM for CCX group India1Role Overview :We are seeking Technical Product Managers (TPMs) to support the Success Project.These roles are designed to complement the work of existing TPMs - enabling faster product planning, execution, and delivery.While the existing TPMs focus on strategy, roadmap alignment, and stakeholder engagement, the contract...
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Director, Software Engineering Management
3 weeks ago
Hyderabad, Telangana, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Director, Software Engineering Management
1 week ago
Hyderabad, India ServiceNow Full timeJob DescriptionTeam The Connected Customer Experience (CCx) organization builds CRM products that power the post-sales journey, helping customers adopt, learn, and succeed with ServiceNow.If you’re passionate about technology, architecture, data platforms, and emerging technologies and love leading teams that innovate with purpose, this is the opportunity...
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1 week ago
hyderabad, India ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Senior Staff Software Engineer
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Hyderabad, Telangana, India ServiceNow Full time ₹ 15,00,000 - ₹ 30,00,000 per yearCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Hyderabad, Telangana, India Technogen Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Title: Salesforce Support Analyst TPMOverviewWe are looking for a Salesforce Support Analyst to provide day-to-day operational support for TPM (Trade Promotion Management) processes within the Salesforce platform. The role involves troubleshooting, configuration, data integrity management, and incident resolution while working closely with the Salesforce...
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Hyderabad, India ServiceNow Full timeDescription :It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
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ServiceNow - Staff Inbound Product Manager
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Hyderabad, India ServiceNow Full timeDescription:It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
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Hyderabad, India ServiceNow Full timeDescription.It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
