Receptionist Front Office

3 days ago

Jalandhar Punjab, India WIZE ENTERPRISE Full time

**Position: Receptionist/Front Office**

**1. Customer Service**:

- Welcome visitors and guests in a warm and professional manner.
- Answer phone calls, screen and direct them to the appropriate person or department.
- Respond to inquiries from customers, clients, and the general public courteously and promptly.

**2. Administrative Support**:

- Perform general clerical duties, including photocopying, faxing, mailing, and filing.
- Maintain electronic and hard copy filing systems for efficient document organization and retrieval.
- Schedule appointments and meetings, and manage conference room bookings as needed.
- Assist with data entry, report generation, and other administrative tasks as assigned.

**3. Reception Area Management**:

- Keep the reception area tidy and presentable at all times.
- Monitor and maintain office supplies inventory, and place orders when necessary.
- Coordinate with maintenance and housekeeping staff to ensure cleanliness and functionality of the reception area.

**4. Communication and Coordination**:

- Relay messages accurately and promptly to the appropriate person or department.
- Communicate with internal staff and external stakeholders in a professional and courteous manner.
- Coordinate with other departments to facilitate smooth communication and workflow.

**5. Security and Access Control**:

- Issue visitor badges and maintain visitor logs for security purposes.
- Monitor and control access to the premises, ensuring the safety and security of employees and visitors.
- Follow security protocols and procedures to handle emergency situations effectively.

**6. Technology Proficiency**:

- Operate and maintain office equipment such as telephones, fax machines, and printers.
- Learn and adapt to new technology tools and systems as required.

**Qualifications**:

- Previous experience as a receptionist, front office representative, or similar role is preferred.
- Excellent interpersonal and communication skills, both verbal and written.
- Professional demeanor with a customer service-oriented attitude.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- High school diploma or equivalent; additional certification in office administration or related field is a plus.

**Job Types**: Full-time, Fresher

Pay: ₹8,086.00 - ₹23,861.74 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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