Guest Relationship Executive

4 days ago

Chandigarh, India VTC TRADEWINGS PVT LTD Full time

Job Description
- Welcoming guests during check-in and giving a fond farewell to guests while checkout.
- Make a daily reservation count for arrivals and departures to direct actions in selling rooms.
- Block all incoming reservations based on guest request and availability.
- Block arriving reservations of all groups if deemed necessary, pre-register, place key in envelope and note room number on envelope, assuring a smoother check-in.
- Address and resolve guest complaints and ensure guest satisfaction
- Give proper and complete handover to the next shift

*PREREQUISITES: *
- Good guest interaction skills.
- Good listening skills.
- Sound decision making.
- Good interpersonal and communication skills.
- Leadership/People management.
- Guest Handling

Qualification-Any Graduate
Excellent communication skills are must

For more information Call-7302000149

**Salary**: From ₹20,000.00 per month

Schedule:

- Flexible shift

Ability to commute/relocate:

- Chandigarh, Chandigarh - 160017, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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