IT Technician

2 days ago

Hyderabad, India IntouchCX Full time

**About IntouchCX**

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

**About the Job**

The primary responsibilities for the Information Technology (IT) Technician position are the maintenance and repair of computer hardware/software in a break/fix environment.

**As IT Technician, You Will**
- Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware-related problems
- Ensure workstations are functional (computer hardware peripherals/components) and communicate properly on the network
- Troubleshoot/report specific line of business program issues
- Be accountable for tracking and organization of physical hardware
- Be clean and organized within the IT department
- Provide support for the IT Department with multiple projects as required

**Requirements**:
**As IT Technician, You Have**
- High School diploma or equivalent
- Adaptability to learn a variety of software programs
- Strong analytical and problem solving skills
- The ability to multitask and self-manage your work day is crucial
- Must be able to work evenings and weekends
- Ability to work in a fast paced and time sensitive environment
- Ability to lift 50LBs

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

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