Process Associate

1 day ago

Lucknow Uttar Pradesh, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- In this role, The Order to Cash (OTC) Specialist is responsible for the validation and execution of order processing and invoicing, contract creation and validation, claims and deductions and accounts receivable. The OTC Specialist performs all necessary work and tasks to ensure administrative goals and metrics are met and works closely with the Supervisor to delivery outstanding results for our clients. Essential job functions include, but are not limited to:_

**_ _**
- Responsibilities_
- Order Entry_
- Enters and processes accurate and timely orders by utilizing EDI and order requirements._
- Ensures accurate entry through knowledge of client’s items/policies for proper delivery to the customer._
- Ensures accurate pricing and promotion information by communicating with Business Development Assistant._
- Reconciliation_
- Reconcile orders to ensure accuracy of information._
- Indicate discrepancies by tagging with promotion/pricing/etc. disputes in system._
- Provides Ad-hoc reporting as necessary._

**_ _**
- Administrative_
- Supports administrative activities by maintaining communication flow and serving as a liaison to Business Development Managers and other support staff._
- Ensures accurate and timely communication with clients and customers through ongoing correspondence._
- Provides backup documentation to departmental co-workers._
- Client and Customer Interaction_
- Assists in meeting Company and Client/Customer objectives by understanding sales volume, profitability, and incremental growth opportunities for each brand._
- Ensures customer and client satisfaction by proactively seeking input, recommending solutions, and solving problems through independent thinking._
- Qualifications we seek in you_
- Minimum Qualifications / Skills_

**_ _**
- _Education Level: (required) High School Diploma or GED_
- _Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and web browsers_
- Preferred Qualifications/ Skills_
- _Experience in customer service, deductions management, accounts receivable, or another related administrative field:_
- _Bachelor’s Degree_
- _Excellent written communication and verbal communication skills._
- _Well-organized, detail-oriented, and able to handle a fast-paced work environment._
- _Strong prioritization skills._
- _Ability to complete multiple duties with accuracy, shifting from one to another with frequent interruptions and competing deadlines._
- _Team building skills._
- _Ability to work independently and prioritize duties with mínimal supervision in order to meet deadlines_

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Lucknow_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 7, 2025, 3:06:54 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

  • Process Associate

    2 weeks ago

    Lucknow, Uttar Pradesh, India Acelerar Technologies Full time

    **Acelerar **is one of the leading BPO outsourcing companies in India and a global brand offering reliable and result-driven BPO outsourcing solutions for overseas clients. With years of establishment in global market, Acelerar represents an all-embracing definition of a BPO Company having vast pool of talent resource, industry-recognized expertise,...

  • Process Associate

    4 days ago

    uttar pradesh, India EPIC Investment Partners Full time

    Role Profile: Process AssociateWe are looking for a Process Associate to support our Reporting function, who will contribute to the success of the business by handling international accounts. The incumbent is expected to be a self- starter, who can work with minimal supervision,in a dynamic, fast- paced environment.Reporting to the Manager, the Process...

  • Process Associate

    2 weeks ago

    Lucknow, Uttar Pradesh, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    1 day ago

    Lucknow, Uttar Pradesh, India Ardem Data Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are seeking diligent Process Associate to monitor the temperature of pharmaceutical and plasma truckloads remotely. A variance in temperature can impact the quality of shipments, so strict attention to detail is essential. The role involves ensuring accurate and timely reporting, updating spreadsheets, and communicating with the...

  • Process Associate

    4 weeks ago

    Lucknow, India Outpace Consulting Services Full time

    We are looking forward to hire Customer/Technical Support Associates for Teleperformance Lucknow/Gurgaon and Jaipur Location Highlights : Lucknow Salary (Only Fresher Can Apply) English Process : 17 CTC + Incentives Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (email, chat, etc.)....

  • Audit Associate

    7 days ago

    Lucknow, Uttar Pradesh, India Naresh Batra & associates Full time

    We, at Naresh Batra & Associates (CA Firm), are looking for highly motivated individuals to be a part of our audit team. Are you someone who thrives on challenges and has a keen eye for detail? Are you passionate about auditing and eager to kickstart your career in a dynamic environment? If so, we have an exciting opportunity for you at Naresh Batra &...

  • Process Associate

    4 days ago

    uttar pradesh, India EPIC Investment Partners Full time

    Process Associate –UK PayrollRole description and responsibility overview Planning and execution of UK and Ireland PayrollsManaging weekly and monthly Payrolls for multiple clients with deep understanding of payroll complianceEnsuring adherence to the checklist, generate ad-doc reports to analyze payroll data.Ensure all schedules/deadlines established are...

  • Process associate

    3 days ago

    Lucknow, Uttar Pradesh, India Genpact Full time ₹ 25,00,000 - ₹ 75,00,000 per year

    Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • Process Associate

    3 days ago

    uttar pradesh, India EPIC Investment Partners Full time

    Process Associate –UK Payroll Role description and responsibility overview Planning and execution of UK and Ireland Payrolls Managing weekly and monthly Payrolls for multiple clients with deep understanding of payroll compliance Ensuring adherence to the checklist, generate ad-doc reports to analyze payroll data. Ensure all schedules/deadlines established...

  • Process Associate

    4 days ago

    Noida, Uttar Pradesh, India, Ghaziabad EPIC Investment Partners Full time

    Role Profile: Process AssociateWe are looking for a Process Associate to support our Reporting function, who will contribute to the success of the business by handling international accounts. The incumbent is expected to be a self- starter, who can work with minimal supervision,in a dynamic, fast- paced environment.Reporting to the Manager, the Process...