Training Pm

4+ years of program or project management experience
- Bachelor's degree or equivalent
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small
- and mid-market accounts to enterprise-level customers including public sector.
Amazon Web Services has an opening for a Training Program Manager (TrPM) located in Bangalore who thrives in a dynamic environment and has a training and development background. As a Training PM, you will be responsible for implementing, delivering and administering high quality training initiatives in technical and non-technical learning programs for AWS Support. This role focuses on training coordination, running programs, monitoring impact and success metrics, and assisting with some curriculum development, may involve delivery of training. You will play a significant role in the development of a successful Cloud Engineer.
Key job responsibilities
The primary responsibilities for a Training Program Manager include:

- Collaborate effectively with Work Force Management (WFM), Operations, Subject Matter Experts (SMEs) and others on the AWS Support team to support department training programs and initiatives
- Design, Implement, deliver and manage training programs from small to medium scale
- Oversee the design and development exercises, tutorials, job aids, and assessments.
- Monitor all assessment, survey, and operational data and perform ongoing needs analysis
- Support and drive use of our internal Knowledge Base (i.e., access control, engage SMEs)

A day in the life
You will work with Global Program Managers, Site Leads and Operations Managers to ensure adoption, execution and iteration of training programs at your site. You'll work across regions to share best practices, analyze data to proactively identify trends and create project plans to assist engineers in their development. You'll work within our LMS to track key metrics as such attendance and completion rates. You will work with databases to track and report on operational metrics, schedule meetings, trainings and contribute to MBRs.
About the team
Diverse Experiences
includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500
companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations
on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience with delivering training using learning technologies and presentations (e.g., webinar tools, classroom presentation tools, assigning e-learning courses)