Academic Counsellor

3 days ago

Gurgaon, India CollegeDekho.com Full time

Upon your joining, you will go through an intensive training program where you will be taught counselling skills, product knowledge, communication skills & about internal technical systems
- This training will consist of New Hire Classroom Training + Nest OJT phases (you’re expected to clear this training to hit the shopfloor) - If you aren’t able to clear the training the organization may decide to either redeploy or take action (as per the HR policy)
- The period of training will vary from the process/product you get aligned with - You would then be assigned to your respective shopfloor team; with a buddy to help you get answers to your day-to-day questions
- Once settled, you would be expected to counsel students over the phone, basis the knowledge & training imparted to you
- Counselling will lead to forms filling for admission, & ultimately to admission in our partner colleges as per your assigned targets
- You will also have direct access to the colleges SPOC as & when required & help in admission conversion process
- You would be expected to maintain daily MIS on the calls & walk-ins (if any) Must have skills:
Excellent listening skills + Excellent communications skills (English & Hindi) & interpersonal skills, multilingual languages (where required)
- BPO/contact centre background & sales experience
- Comfortable with Daily - Weekly - Monthly sales targets
- Should enjoy working in a core sale driven environment
- Self-starter & ability to execute high velocity closures
- Zero to 5 years of experience into telesales
- Open to work in rotational weekly-off culture - 6 days working including Sunday’s
- Open to work any shifts (early morning, late afternoon, nights)
- Inherent ability to have engaging conversations
- Graduate in any stream Good to have skills:

- Edu-Tech student counselling background will be a plus
- Comfort & knowledge of Microsoft Office (for data management)
- More than 3 years of proper edtech sales experience

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Life insurance

Schedule:

- Morning shift

Ability to commute/relocate:

- Gurgaon, Gurugram - 122011, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Academic counseling: 1 year (preferred)

**Language**:

- English (preferred)
- Punjabi (preferred)
- Marathi (preferred)
- Gujarati (preferred)

**Speak with the employer**
+91 9810016551

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