
Associate/ L1
2 weeks ago
ASSOCIATE/ L1 (JOB NUMBER: MO 001333)
**Job Description - MO Claims**
**Job Title**:
Associate & L1
**Date**:
**Department**:
MO - Trade Support - Claims
**Location**:
Chennai
**Business Line / Function**:
IFSO
**Reports to**:
- (Direct)_
AM Lead
**Grade**:
(if applicable)
- (Functional)_
**Number of Direct Reports**:
**Directorship / Registration**:
**Position Purpose**
- The purpose of the role is to manage claims process and provide a support function for Manager on reporting and client communication and provide the Administrator with an escalation support._
**Responsibilities**
**Direct Responsibilities**
Investigating Claims using Tradeflow, Intellimatch.
Cash Break Management and Control
Ensuring all Broker and Custodian relationships are managed effectively
Ablility to prioritise and understand the market risk
Ensuring compliance with agreed control framework
Quality check and validation of Administrator input
Demonstrate technical understanding in their role
Work within a team environment
Escalation Management
Spoke and Stake holders management
Efficient communication with internal and external stake holders
**Contributing Responsibilities**
Working with Custodians and Brokers to resolve claim.
Working with the Client.
Clearing Cash Breaks.
Working together as a Team to achieve the same Goals.
**Technical & Behavioral Competencies**
Microsoft Office (Excel, Word, Internet)
Knowledge of financial markets
Knowledge of products (Equities, FX, Money Markets etc)
Knowledge on Settlements process of Equities, FX, Money Markets etc
Client Focus
Maximizing Team Performance
Personal Effectiveness & Impact
Positive Behaviors
Improvement & Innovation
Commitment & Accountability
Commercial Focus
Analysis
Knowledge on SWIFTS and settlements
**Specific Qualifications **(if required)
**Skills Referential**
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Client focused
Creativity & Innovation / Problem solving
Transversal Skills: (Please select up to 5 skills)
Analytical Ability
Ability to understand, explain and support change
Ability to inspire others & generate people's commitment
Ability to develop others & improve their skills
Ability to develop and leverage networks
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 1 year
**Other/Specific Qualifications **(if required)
**Primary Location**: IN-TN-Chennai
**Job Type**: Standard / Permanent
**Job**: OPERATION PROCESSING
**Education Level**: Bachelor Degree or equivalent (>= 3 years)
**Experience Level**: At least 1 year
**Schedule**: Full-time
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