Housekeeping Associate

7 days ago

Kolkata West Bengal, India Sumi Yashshree Hotels and Resorts Full time

**Housekeeping Duties**
- Clean and sanitize guest rooms and public areas (lobby, corridors, restrooms) per hotel SOPs
- Change bed linens, replace towels, restock room amenities (soap, tea/coffee, toiletries)
- Dust, polish furniture, mirrors, and fixtures; vacuum and mop floors
- Remove trash, dirty linen; report maintenance issues (leaks, bulb outages)
- Use housekeeping carts and equipment safely; replenish cleaning supplies

**Multi‑Tasking & Operational Support**
- Handle guest requests promptly: extra amenities, quick room tidy‑ups, assistance with luggage
- Assist front desk or F&B team during peak hours (e.g. setting up trays, delivering items)
- Support laundry and linen management: sorting, folding, restocking
- Assist with inventory and housekeeping stock control; raise purchase or reorder requests
- Help with light maintenance tasks (e.g. replacing light bulbs, minor repairs)
- Maintain lost‑and‑found process: logging and transferring items to security/management
- Escort guests or staff between departments as needed; ensure clear communication and prompt follow‑up

**Qualifications**
- **Experience**: Minimum 3 years in hotel housekeeping; backgrounds in 3-5 or mid-scale Kolkata hotels preferred
- **Locality**: Kolkata resident preferred
- **Physical Fitness**: Able to lift/move up
- **Attention to Detail**: Strong orientation toward cleanliness, safety, and guest comfort
- **Multitasking**: Able to juggle room turnovers, guest demands, and operational tasks seamlessly
- **Team & Communication**: Works well under supervision, reports issues clearly, supports peers
- **Availability**: Flexible to work mornings, evenings, weekends, and public holidays
- **Basic Language**: Comfortable communicating in Bengali, Hindi, and basic English
- **Educational qualification**: 12th pass

Pay: ₹7,000.00 - ₹12,000.00 per month

**Benefits**:

- Food provided
- Paid time off
- Provident Fund

Supplemental Pay:

- Performance bonus

Work Location: In person

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