To manage customer’s compliant / calls effectively and administratively handling branch/ CCC.
- Attend the consumer calls through Technician/self
- Attend the Dealers complaints as per PJC through Technician’s
- Raise the bill in ERP - In-house & Filed
- Overall spares responsibility
- Maintenance of Tools-In-house & Filed
- Monitor the Technicians
- In-house & Filed
- Cash handling:

- i. Spares collection & deposit on weekly once/twice
- ii. Impress maintenance - Raise the spares indent once in a month through ERP- Monthly physical stock verification
- Warranty/Out of warranty defective parts despatch to HO on monthly
- Collect the Consumer’s Feedback Form and entering in the ERP- Labour Records Maintenance & Admin works in Branch
- New complaints feedback to H.O/CC. Reports to H.O. (Weekly & Monthly)
- Any degree / diploma/ITI
- Experience 3-5 years
- Products and detail specifications
- Trouble shooting of products
- Communication & Inter-personal Skill
- Problem Solving Skill
- Customer Management
- Technical Know-how of Appliances Products

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹27,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Service technician: 1 year (required)

Work Location: In person