Front Line Techanical Staff

16 hours ago

Dewas, India nirvana_association Full time

**Key Responsibilities**:

- Conduct on-site inspections, machinery analysis, and performance evaluations to recommend suitable lubricants.
- Offer troubleshooting support for mechanical issues related to lubrication systems.
- Educate customers on product usage, safety protocols, and maintenance schedules.
- Collaborate with sales and marketing teams to support product demonstrations and training sessions.
- Maintain accurate service reports, documentation, and feedback logs.
- Ensure timely resolution of customer complaints and technical concerns.
- Stay updated on industry trends, new products, and competitor offerings to provide informed solutions.

**Required Qualifications**:

- Diploma or degree in Mechanical, Chemical, or Industrial Engineering, or related field.
- Prior experience in technical support or maintenance, preferably in lubrication, automotive, or machinery sectors.
- Good knowledge of lubrication principles, mechanical components, and maintenance practices.
- Strong problem-solving skills and analytical thinking.
- Excellent communication and customer handling skills.
- Ability to work independently and as part of a field service team.
- Proficiency in using diagnostic tools and software is a plus.

**Preferred Skills**:

- Familiarity with industrial equipment, hydraulic systems, and engines.
- Experience working with B2B customers.
- Training or certification in lubrication technology is desirable.

**What We Offer**:

- Competitive salary and performance incentives.
- Field exposure and hands-on technical experience.
- Training and skill development opportunities.
- Supportive and professional work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

**Experience**:

- Front line Techanical staff: 5 years (required)
- Front line Techanical : 5 years (required)
- Lubricant industry : 5 years (required)

Work Location: In person

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