Parts Information Illustrator

**Career Area**:
Product Support

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Job Summary**:
The Technical Information Solutions (TIS) team within the Americas Distribution & Service Division (ADSD) creates and delivers technical parts and service information accessible via SIS and SIS2GO critical for the repair and service of Caterpillar products. Over 300,000 dealer and customer users depend on the information created, managed, and delivered by this team to identify and order Cat parts.

In TIS, the Service Information Specialist creates and maintains Service information for Caterpillar products.

**What You Will Do**:

- Creates and revises technical parts information graphics in support of new product introduction, continuous process improvement, and revision timelines.
- Ensures all parts information graphics are created accurately and participates in process improvement efforts.
- Validates prints to ensure information elements are documented as per Caterpillar standards.
- Validate the relevant part has a clear and descriptive graphics associated with the part.

**What You Have**:

- **Technical Excellence**: Demonstrated knowledge of Caterpillar product structure, engineering databases (Teamcenter, HVC), and parts information databases (Windchill authoring system), and graphic creation tools (Creo, Canvas).
- ** Effective Communication**: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own performance effectiveness. Independently makes oral presentations and written reports needed for own work. Leads meetings and teams effectively.
- ** Collaboration & Engagement**: Ability to establish and maintain healthy working relationships with peers and other relevant stakeholders.
- ** Customer Focus**: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

**What You Will Get**:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

**Final Details**:
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

**About Caterpillar**

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

**Posting Dates**:
June 20, 2025 - June 26, 2025
Caterpillar is an Equal Opportunity Employer.

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