Hostess

**Responsibilities**
- Greeting the guests when they enter and leave.
- Answering phone calls and booking reservations with accuracy to ensure no overlap.
- Accommodating the customer’s requests as much as possible and permissible by the rules and policies of the restaurant.
- Keeping updated on the happenings in the restaurant such as the number of available tables, reserved tables, opening, and closing timings.
- Seating the customers at their seats or waiting rooms and ensuring they are comfortable.
- Ensure the complimentary welcome drink is served.
- Engaging with guests while they are waiting.
- Addressing any queries or complaints and resolving it efficiently.
- Ensuring all servers get a good number of customers.
- Occasionally take orders.
- Good knowledge of the menu and specials.
- Good knowledge of directions to guide customers to the establishment.

**Requirements**:

- Must at least be a high school graduate.
- Prior experience in the hospitality industry or a restaurant is a bonus.
- Well mannered with excellent English and Hindi communication skills.
- Excellent time management and multitasking skills.
- Comfortable working in a fast paced busy environment.
- Must be okay with working on some public holidays.
- Provide high-quality customer service patiently and efficiently.

**Job Types**: Permanent, Part-time, Full-time, Temporary, Fresher

**Salary**: ₹8,086.00 - ₹17,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Paid sick time

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Ranchi, Jharkhand: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Language**:

- English (required)

Work Location: In person