Internal Public Relation Officer

1 week ago


Kholvad Surat Gujarat, India Dinbandhu Charitable Hospital Full time

**Patient Interaction & Feedback**
- Conduct daily **patient feedback rounds**, including:

- **Discharge feedback rounds** to assess the overall hospital experience.
- **Evening rounds** to interact with general patients and gather real-time concerns.
- Ensure proper documentation and timely escalation of feedback to concerned departments for resolution.
- Resolve **patient queries and complaints** promptly with empathy and efficiency, ensuring follow-up until closure.

**Doctor & Referral Coordination**
- Coordinate with **reference doctors** regarding the current status and condition of their referred patients.
- Act as a liaison between patients and doctors for non-clinical communication when needed.

**Admission and Onboarding**
- Personally meet all newly admitted **corporate and reference patients** to welcome them, explain hospital processes, and offer assistance.
- Ensure all necessary patient services and preferences are communicated to relevant departments.

**Financial Coordination**
- Conduct the **evening deposit round**, updating patients or families about billing status, pending deposits, and clarifying payment-related queries in coordination with the billing department.

Pay: ₹10,000.00 - ₹11,000.00 per month

Schedule:

- Day shift

Work Location: In person



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