Control Monitoring

**JOB DESCRIPTION**
Control Associate in Commercial Bank (CB). Responsible for day-to-day monitoring activities and implementation and streamlining of monitoring processes and reporting. Supporting a continuous and integrated approach to controls, risk assessment and reporting. Will work with cross functional control managers, regulatory governance, legal and compliance to support implementation and consistency of new and enhanced frameworks across CB Business Operations and monitoring programs within the remit of C&I Business Operations. May handle highly confidential information and data.

**Responsibilities**:

- Support the management of Risk & Controls Business Operations
- Assist with development, implementation, and execution of risk and control related business processes
- Conduct due diligence regarding potential control breaks
- Provide support to Monitoring team by managing day-to-day operational activities, i.e., mailboxes management/schedules, tracking of key metrics and data (e.g., SLA, compliance breach, status, etc.), analysis/reporting, recording/documenting mitigation, and preparing meeting materials.
- Provide reporting and documentation regarding control errors
- Provide input on control design and effectiveness for improved solutions and control environment
- Collaborate with different teams including but not limited to: Controls, Product, Operations, Regulatory Governance, Legal, and Compliance to drive consistent and rigorous operational risk and control practices, issue resolution, and solution recommendations.
- Enhance monitoring reporting to ensure meaningful metrics to inform on health of risk and control environment

**Required Qualifications, Capabilities, and Skills**:

- Bachelor’s degree or equivalent experience required
- Minimum 2 or more years of financial services experience in controls, audit, finance, quality assurance, risk management, or compliance preferred
- Business knowledge - ability to understand the business / develop enhanced knowledge of regulatory and controls environment - Experience working with broad cross-functional teams to analyze, design, and deliver best practices.
- Ability to work collaboratively
- Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills. - Demonstrate confident leadership and sound judgment to influence a strong culture and risk management
- Highly motivated, productive team player. Partnership skills are essential as work will often overlap with functional partners (i.e. Compliance, Legal, etc.).
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement. MS SharePoint knowledge is also strongly preferred.
- Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize data and formulate appropriate conclusions - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner. Ability to understand a process and associated risk in order to make recommendations on control design.
- Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors