Service Advisor

2 weeks ago


Cannanore, India Volkswagen Kannur Full time

To take detailed information of customers (Name, Tel. No., Vin No. Mileage etc.) - Listen to customers carefully & note down customer's verbatim - Check the availability of parts - Check the repair history of vehicle & identify repeat repair - Remind/ re confirm the appointment with customer 1 day before. - Taking proper inventory of vehicle in front of customer Taking Trial with customer in case of typical problem (eg. Noise etc.) - Explanation of work to be performed & approx. estimation of time & charges - Explanation of job done & bill at the time of delivery Offer a a trial before handing the vehicle after repairs Ensure cleanliness of the vehicle - Prepare a Service Order complete in all respect & pass it on to Shop floor **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift - Fixed shift Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - total work: 1 year (preferred) Work Location: In person



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